Acorn by Synergie are hiring on behalf of a fast-growing tech business in Crewe.

Mon - Fri 9am - 5pm

£27.5k - £28.5k

Do you enjoy working with Excel and talking to people on the telephone? Got an eagle eye for spotting when something doesn't look quite right? The company is in the tech space, growing quickly and offering a fantastic opportunity for someone who wants variety in their day - reporting, analysis, fraud monitoring, admin and client support all rolled into one.

What this role will see you doing?

• Producing accurate and insightful Excel reports (regular and ad-hoc).
• Analysing data to identify trends, anomalies, and potentially fraudulent activity.
• Investigating and escalating suspicious patterns in line with company procedures.
• Acting as a first point of contact for clients via telephone and email, providing updates and answering queries in a professional, friendly manner.
• Maintaining accurate records and databases.
• Providing administrative support across the team.
• Collaborating with colleagues to meet deadlines and deliver excellent service.

What you'll need to succeed in this role:

• Strong Excel skills pivot tables, formulas, lookups.
• Confident communication skills.
• A curious, detail-focused mindset
• Be a great team player
• Excellent telephone manner
• Good English written skills

If you've been building your skills in customer service, administration, data or credit control, this role could be your ideal progression opportunity. If you are commutable to Crewe (100% office based) and would like to learn more, please get in touch.

Acorn by Synergie acts as an employment agency for permanent recruitment.